General Infos
Where Is Jamoona Located?
Jamoona is proudly based in Biebesheim am Rhein, Germany. Our central location allows us to efficiently manage operations and serve customers across Europe.
How Long Has Jamoona Been in Operation?
Since 2018, Jamoona has been dedicated to providing exceptional service and quality products. In our years of operation, we've built a reputation for reliability and customer satisfaction.
WHAT ARE CUSTOMERS SAYING ABOUT THEIR EXPERIENCE WITH JAMOONA?
With over 120,000 customers served and more than 1500 reviews, feedback has been overwhelmingly positive. Customers often praise our product quality and customer service. Read all our reviews here
WHAT SETS JAMOONA APART FROM OTHER ONLINE SHOPS?
Our commitment to authenticity and direct sourcing distinguishes us. We ensure high-quality products through direct relationships with brands and suppliers, making us a preferred choice for genuine items. Our location in Germany and experienced team ensure unparalleled service.
What Is the Shelf Life of Jamoona's Food Products?
All our products have a shelf life of 3 months to 2 years. Products expiring in less than 3 months are clearly labelled on our website. If you receive a product with a shorter expiry, contact us anytime.
Can I Edit My Account Information at Jamoona?
Yes! You can edit your delivery address, profile settings, password, and more. For email address changes, contact us at info@jamoona.com.
WHAT SHOULD I DO IF I FIND ANY QUALITY ISSUES WITH THE PRODUCT I HAVE RECEIVED FROM JAMOONA?
Email us with your Order ID and clear pictures of the product, showcasing all sides, the Lot/Batch number, and expiry date. Detail the issues for each product for a prompt resolution.